FDA gives every recall a class, I, II or III, by how dangerous the product is. Class I: a reasonable probability that using the product will cause serious adverse health consequences or death. Class II: it may cause temporary or medically reversible harm, or serious harm is remote. Class III: it's not likely to cause harm at all. The class shapes the rest of the recall: how far down the chain it reaches, whether the public is warned, and how many customers are checked to make sure they heard. In the example below, a cookie maker finds peanut butter cookies packed in bags labeled brown butter pecan, a likely Class I, and works through 240 cookies and five places they went. Below are the classes, the strategy, the example, and a free consignee sheet.
The short version
- Class I: a reasonable probability of serious harm or death. An undeclared major allergen is the classic case.
- Class II: temporary or medically reversible harm, or a remote chance of serious harm.
- Class III: not likely to cause harm, a short weight or a labeling slip with no health effect.
- FDA assigns the class; the firm that starts a recall is asked to tell its FDA district office immediately.
- The strategy sets the depth (consumer, retail or wholesale), any public warning, and the effectiveness checks.
- Effectiveness check levels run from A, every consignee, to E, none.
- TaroStack's recall report shows which customers got a lot and what's still on your shelves. More below.
The three classes
| Class | What it means | Examples of the kind of problem |
|---|---|---|
| I | A reasonable probability that use or exposure will cause serious adverse health consequences or death | An undeclared allergen; a pathogen in a ready-to-eat food |
| II | Use or exposure may cause temporary or medically reversible adverse health consequences, or serious ones are remote | A foreign object unlikely to injure; a contamination with a remote risk |
| III | Use or exposure is not likely to cause adverse health consequences | A short net weight; a label error with no health effect |
The definitions are in 21 CFR 7.3(m). FDA decides the class after its own health hazard evaluation, so the examples are the kind of problem, not a promise of the class. This is general information, not legal advice.
The recall strategy
| Element | Choices |
|---|---|
| Depth | Consumer or user level; retail level; wholesale level |
| Public warning | General news media; specialized media; none |
| Effectiveness checks | Level A, 100% of consignees; B, more than 10% and less than 100%; C, 10%; D, 2%; E, none |
The strategy weighs the health hazard, how easy the product is to identify, whether the problem is obvious to a buyer, and how much is still unused (21 CFR 7.42). A public warning is for urgent cases where other ways of stopping people using the product aren't enough, and FDA ordinarily issues it, in consultation with the firm. A plan written before you need one is in recall plan example. A firm that recalls on its own because it believes the product violates the law is asked to tell its FDA district office immediately (21 CFR 7.46), and FDA reviews the strategy; the firm needn't wait for that review to start.
An example: the wrong cookies in the right bags
Granite Peak Cookie Co., a made-up cookie maker in Sandy, Utah, I use in these examples, finds on Monday, October 12, that twenty peanut butter cookies from Friday's lot GPC-1009-A were packed in bags labeled brown butter pecan, whose label doesn't declare peanuts. An undeclared peanut is a likely Class I, so it treats the whole lot as recalled, to the consumer level, and calls its FDA district office the same morning:
| Consignee | Shipped | Told | Found on hand | Returned or destroyed | Sold before notice | Accounted for |
|---|---|---|---|---|---|---|
| Mill Creek Café | 60 | Oct 12, phone | 12 | 12 | 48 | 100% |
| Wasatch Coffee Bar | 48 | Oct 12, phone | 30 | 30 | 18 | 100% |
| Big Cottonwood Market | 72 | Oct 12, email | 40 | 40 | 32 | 100% |
| Online orders | 36 | Oct 12, email | 0% so far | |||
| Sandy Farmers Market | 24 | Sign at the stall | 24 | 100% | ||
| All five | 240 | 82 | 82 | 122 | 85% |
By Tuesday, 82 cookies are back or destroyed and 122 are known to have been sold before the notice, which is why the recall goes to the consumer level: those people are reached through the cafés' and the market's notices, and by a public warning if FDA judges one is needed. The 36 sent by mail are the gap: every online customer was emailed, and the sheet stays open until each one answers. With five consignees, a Level C check, 10%, means calling one; Level A means all five, which a recall this small can easily do. What a recall notice says is in how to write a recall letter, and the steps after an allergen slip in undeclared allergen recall.
Get the consignee sheet
Download the recall classification worksheet. Two sheets: the classes, depths and check levels with their rules; and consignees, one line for each customer that got the lot, with what was shipped, when and how they were told, and what was found, returned or sold, where the share accounted for fills in, red under 100%, with totals and how many consignees each check level means. It's an ordinary Excel file with no macros, and it works in Google Sheets, LibreOffice and Numbers.
Where this stops working
The sheet starts with knowing who got lot GPC-1009-A. On Monday morning, that means going through invoices, the online store's orders and the market's tally, and hoping none of the cafés got the lot on a delivery nobody wrote down. The sheet can't find the customers; it can only track them once found.
How TaroStack does it
TaroStack's recall report shows which customers got a lot and what's still on your shelves.
Who got the lot. Each order records the lots each customer got as it ships, so one recall report lists every customer who received GPC-1009-A, how many, and when, with who to call.
What's still here. The same report shows what's still on your own shelves, and a lot can be put on hold so it's kept out of what can be sold while the recall runs.
Practice before it's real. Timed, logged traceability drills show how fast you can answer "who got this lot", for a buyer or an inspector, and every list exports to CSV.
| The job | Spreadsheet | In TaroStack |
|---|---|---|
| Who got the lot | Search invoices and orders | One recall report |
| What's still on the shelf | Count it | On the same report |
| Stopping more from shipping | A note on the shelf | A hold on the lot |
| Proving you can trace | Hoped for | Timed, logged drills |
Lots, holds, recalls and traceability drills are on every plan, from $49 a month. The first 30 days are free, with no credit card. If you'd like a hand setting up, ask, and we'll do it with you.
